Thanks for the Feedback: The Science and Art of Receiving Feedback WellBook
by Douglas Stone and Sheila Heen
Who uses, recommends or left Thanks for the Feedback: The Science and Art of Receiving Feedback Well, in their own words: each a verbatim quote with a link to where it was said.
Executive coach for product leaders; previously a product partner at GV and a product manager at Google.
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Product managers must learn to give and receive feedback with candor and kindness, and without withholding. This book, also from the Harvard Negotiation Project, will teach you how.
From “Best Books for Product Managers [2026]”, his standing list, introduced as “the 44 books I’d consider essential to any PM’s bookshelf”. Every book links through amzn.to and a Bookshop.org affiliate id (/a/83161/).
Every entry is a verbatim quote and a link to the public post it came from. Nothing is paraphrased. If it is not on record somewhere public, it is not here.
The verdict is what they actually said: loved and liked are explicit; recommended means they told others to get it; uses means they only say they use it; read is a book on their public shelf with no verdict; mixed and disliked are kept too.
A dashed affiliate link, sponsored or their own label means the post disclosed a relationship. It is shown, never hidden.
The shading behind a date shows how dated a recommendation is for its kind of thing.
The shading behind a date shows how dated a recommendation is, for its kind of thing. Fully green is recent. It drains a quarter at a time as the post gets older, and is empty once it reads as dated.
What counts as old depends on the thing. A laptop praised four years ago has been replaced twice; a book loved twenty years ago is probably still loved. The shading is gone after about:
Hardware, services4 years
Software5 years
Podcasts, courses, other8 years
Books25 years
Stripes mean the post carries no date and the date shown is an estimate. No date at all, no shading.